Over decades of service to our community, we've worked with thousands of people. Here are some of their experiences working with Wizard's.
After searching the web and visiting several stores we chose to purchase our "Pellet" stove from Wizard, excellent choice we made. Installation was a breeze, instruction to use easy to understand and we are anxiously waiting for cool weather to try it out.
I recommend, if you are in the market for any kind of free standing stove, fireplace, or insert go to Wizard you can't go wrong!
-Jon and Ellen Stephens
Thanks Guys we appreciate you!
In November of 2010, I called Wizards Hearth and Home to explore the installation of a pellet stove. I had spoken to several friends and colleagues who had pellet stoves and received very favorable comments from them on the Quadra Fire product and the service they received from Wizards. Jack from Wizards visited my home, and assisted me in chosing the right product, assuring me the existing non efficent gas fireplace insert could be removed and replaced with an efficient pellet stove. Appearance was as important as performance for me, and the stove I chose is as attarctive as it is efficient.
For 15 years, my family has been cold during the most severe winter months. Despite two gas furnaces, our living room has vaulted ceilings and it always remains the coldest. I thought a pellet stove was the answer to warming this room while lowering my high gas bill.
Installation was completed at the beginning of 2011. I could tell immediately the pellet stove was my answer. Finally we were able to watch tv or spend time in my living room without wearing sweatshirts. The room warmed up significantly, and for the next several months, we noticed large reductions in our gas bill.
We did experience a problem with the stove that was initially installed. Wizards stood by us the entire time, responding quickly to every call. Ultimately, a representative from Quadra Fire was flown out. In the end, it appears our stove had a malfunction that was rare and unrepairable. Wizards ordered a new stove and ensured proper and professional intallation. I cant believe I am saying that I am actually anxious for cool weather again in order to continue to enjoy our new stove. I would highly recommend Wizards for their dedicated and polite service.
Last year, i bought a 1200 Quadrafire from Wizard's Hearth & Home. This pellet stove far exceeded my expectations. I heated a 1700 sq ft vacation home in Searchlight, Nevada without ever using the forced air heating system despite temps as low as 21 degrees. I recommend this product and the support offered by Wizard.
I can't say enough about the helpfulness, knowledge and professionalism of Wizard's Hearth and Home staff.
I have used Wizard's on several occasions to source parts for an older Heatilator stove which I acquired. Each time they have been extremely helpful in identifying the parts, expediting the orders and providing helpful advice. In addition, the owner, Jack, went out of his way to provide a service call after he had suffered an injury and during a very bad winter storm.
Wizard's will be my choice for any future service, parts or new installations.
|6200 N. Hwy 89, Flagstaff
|1150 E. Deuce of Clubs, Show Low