Reviews

Customer Feedback & Reviews

 

Here at Wizard's Hearth & Home we strive to provide the best customer service. Working with your family to find the best heating source for your home. Take a minute to leave us some feedback and let us know how we're doing.

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Wizard's Hearth & Home Inc.
5.0
Based on 10 reviews
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Louis van Tonder
Louis van Tonder
2021-05-04T21:08:51+0000
Best folks in the business! We got lots of bids and information from a number of companies regarding pellet stoves in Prescott and surrounds. These... guys came in at the best price and are the most competent and quick you can imagine! Extremely professional! Their experience really shows! Not to mention their great people skills! This is going to save us so much money in propane. And they were willing to drive two + hours to get to us from Flagstaff. Can’t say enough good about these folks! We are thankful happy campers! Terri & Louis van Tonder Prescott, AZread more
Lawrence Kelly Mac Donald
Lawrence Kelly Mac Donald
2021-03-12T21:33:39+0000
Jack came out to our home in the Village of Oak Creek in Sedona to inspect the integrity of our wood stove and piping. He provided us with an honest... and thorough review and did not charge us any money. We chose to purchase a new stove and piping system. The office staff and Jack were great. They were always responsive and installed our beautiful new stove and custom piping. Jack even moved our old stove outside so we could use on our patio. We are super happy and it burns outstanding. Highly recommended.read more
Dave Burnham
Dave Burnham
2021-01-01T02:05:37+0000
James came out, inspected our fireplace, and swept the chimney. He was courteous, efficient, and answered all of our questions.
Roxane Cheney Firmin Scott
Roxane Cheney Firmin Scott
2020-11-09T17:29:40+0000
Highest recommendation. Jack did expert work AND provided us with all the information so that we can get the most from our pellet stove and... fireplace. The bill was less then expected. Don't hesitate to have them help you.read more
Tyson Oliver
Tyson Oliver
2019-01-17T04:42:53+0000
What a rip off! My husband specifically called them because our flue wouldn't close and the chain was broken high up. We just needed a new chain... system. ( This is our first time ever owning a home with a fireplace) We did NOT need anything else because we just purchased the home and had a complete inspection and clean out. This was explained to them. The guy showed up, inspected it anyway, then told him "we don't carry parts". What?? That was the whole point!!!! Then he said "I might have a chain around somewhere ". He charged us $95.00!!!! Then, they called him today (2 weeks later!!) and said they had a chain and it would be $75!!! NO THANK YOU! We just moved here and feel like this is the ONLY company we've had such a bad experience with! I would NEVER recommend them!read more
Mark Hooks
Mark Hooks
2016-05-19T17:38:48+0000
Just had Wizard's install a new gas stove in the master bedroom. With their knowledge and experience, we easily worked thru the minor, normal issues... encountered in remodeling projects. The install was completed professionally and looks fantastic. A room that was difficult to keep warm will now be no problem at all. A new wood-burner is inline for the living room next! Thanks, Wizard's!read more
Chris Stewart
Chris Stewart
2016-02-13T04:55:31+0000
Great customer service from Wizard's Hearth & Home! Friendly and knowledgeable staff in the showroom and great on site customer service. I would... definitely recommend Jack and Barbara Wofford at Wizard's Hearth and Home for any and all of your fireplace, wood and pellet stove needs!read more
Jackie Wofford Shantz
Jackie Wofford Shantz
2013-11-26T14:02:25+0000
Michele Kennedy
Michele Kennedy
2013-08-20T14:34:34+0000
Nancy Diveley Wofford
Nancy Diveley Wofford
2013-06-30T16:34:38+0000
Douglas V. Spendlove
Douglas V. Spendlove
2013-04-13T17:09:42+0000
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Wizard's Hearth & Home
3.5
Based on 12 Reviews
Terri N.
Terri N.
2021-05-04 13:35:40
Wizards Hearth & Home Inc. Best folks in the business! We got lots of bids and information from a number of companies regarding pellet stoves in... Prescott... read moreread more
Tyson O.
Tyson O.
2019-01-16 20:27:03
What a rip off! My husband specifically called them because our flue wouldn't close and the chain was broken high up. We just needed a new chain... system. (... read moreread more
Brian C.
Brian C.
2019-01-02 20:01:33
Have a Quadra Fire insert stove that I needed to replace a flue gasket on because it was done for. Went in to the store, as I prefer to support... local... read moreread more
JD D.
JD D.
2018-10-26 17:59:36
Amazing Service! That is all I have to say. I called this great company on Friday am b/c my chain to the fireplace flue broke. I really wanted to... have a... read moreread more
Brock E.
Brock E.
2016-01-26 17:20:53
We were trying to heat a 2200 sq ft cabin with a propane furnace and costing ourselves an arm and a leg to do so with no luck. Wizards was amazing... start to... read moreread more
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